Consumer Complaint Detail

CHRYSLER / LHS / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006109013 Incident Date: Apr, 05 2006
Consumer's City: Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LHS Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2C3HC56G7XH Date added to File: May, 23 2021
Date Complaint Received: Jun, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Oct, 12 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle steering would start pulling to the right and then the left. noise coming from front end and very loud at times while turning. and sometimes would not turn it would lock up no control then you would get control of the steering. we had car into the dealer and they could not find a problem. vehicle then started getting were it was hard to turn left ,it was like the power steering would quit and then start back .vehicle would turn right no problem. we had this checked again,it was under warranty. the dealer said the could not find any thing wrong. i hit a deer ,when i tried to turn to miss him steering locked up would not turn. then i had a accident where i hit someone in the rear. i tried to miss as i realized they were stopped and the steering would not let me turn .i was not charged with following too close due to vision obscured by the sun. i would have avoided the wreck if the steering had not of locked up i had no control. i was not going fast .the vehicle kept getting harder to turn and they still could not find a problem .now the warranty is out and vehicle was check by another mechanic and he told us it needed rack and pinion .this was what we complained of, and they should have fond the problem. the car noise got louder, and they said it was nothing, and all along this was going out. currently, warranty was gone. they covered this just to pass the warranty out. *ak