Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006109375 Incident Date: Dec, 25 2006
Consumer's City: HEPHZIBAH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEDP21A240 Date added to File: May, 23 2021
Date Complaint Received: Jun, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 25 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought used 2004 toyota highlander and noticed a heard a thumping sound that could also be felt in the steering when turning the steering wheel at slow speeds. had an accident a few months later, where another vehicle hit my front left wheel. the thumping got worse so i mentioned it to the body repair shop. they had it towed to a toyota dealer even though i had driven it for 6 weeks after the accident, where they were told that it was normal wear , 85,000 mile,) on the intermediate steering shaft, and it needed to be replaced at a cost of $380 +. the dealer service department said it was not accident related. i still have not had it repaired. *ak