Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2005
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006109444 | Incident Date: Aug, 14 2006 |
| Consumer's City: PORT RICHEY | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:hydraulic power assist system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2D4GP44L55R | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 20 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 14 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2005 dodge caravan that when it rains the power steering goes out making the vehicle almost impossible to control. i have taken it to two different dealers, tarpon dodge and clearwater autoway dodge to have them figure out a repair. both dealership said they could not do anything until chyrsler came up with a fix. the service manager from tarpon dodge told me not to drive in the rain and avoid puddles if i did drive in the rain and to slow down. i then sent letters to chyrsler customer care requesting a fix or replacement vehicle without penalty from the lease company. customer care said that there was nothing they could do. drive slower and avoid puddles. i live in florida, when it rains, it rains. all of our street turn into giant puddles and if i were to drive much slower, i would be going backwards. the power steering going out is frightening and dangerous. it comes back then you are over reacting to compensate for no steering. at one point i could not negotiate a turn after already moving into it and then the steering came back on and i nearly went through a fence and field. i have an illness that reduces my strength and makes handling this van without power steering even for 30 seconds almost impossible. this has been going on now for over a year. four times in the shop after a rain storm and the power steering has gone out. |