Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006109745 Incident Date: Oct, 09 2006
Consumer's City: COLUMBUS Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a jeep grand cherokee limited 2001. the passenger side heat and defroster did not work. the problem most likely happened when the vehicle was still under the extended warranty, but was not discovered until after the warranty expired. the warranty expired sometime in august, and i turned the heat on in september. chrysler refused to cover any cost of the repair. also, after researching the issue i found out it was a wide spread problem with the jeep products. repair the problem is expensive and risky. an attempted repair could cause electrical and coolant problems. it seemed to range in cost from $1000.00 to $2000.00. i received an estimate in the $2000.00 range. here was the link to the web site showing others with the issue: http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68/p6 . *ak