Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006110380 Incident Date: Mar, 09 2006
Consumer's City: METHUEN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Blend doors on the 2000 jeep grand cherokee climate system were broken at the time of purchase, dealer would not warranty items, claiming it was an isolated problem and not an ongoing problem with grand cherokees, and quoted me $1200 to repair them ,and to expect them to go roughly every 2-3 years. it seeemed to me like a manufacturing issue and customer's should not be liable for covering it. apparently it affected 1999-2004 models, so it was a recent model. *ak