Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006110384 Incident Date: Jun, 23 2006
Consumer's City: EAST NORTHPORT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:caliper
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E12U Date added to File: May, 23 2021
Date Complaint Received: Jun, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 06 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I just spent $492.01 repairing the 2002 ford explorer xlt. the bolt holding the right side caliper mounting bracket sheared off. it scored the inside rim which resulted in a breach to the tire, causing it to go flat. this problem happened 5:15 am in the morning with no one on the road. as soon as i hit the brake,the tire locked up and the car came to an abrupt halt. had this happened during the daytime or when there were other cars around, much damaged could have occurred to myself and other vehicles in the area. the mechanic said it was a defective part. i feel ford should reimburse me for the cost of repair. and by the way, i have an extended warranty with this vehicle. *ak