Consumer Complaint Detail

FORD / FOCUS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006111799 Incident Date: Sep, 29 2006
Consumer's City: MISSION VIEJO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP34Z73W Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Parked car when arriving to work at 8 am. was leaving for lunch at 12 pm and ignition wouldn't turn at all. wheel locked. had to call tow truck. first truck arrived and they couldn't tow car since steering wheel locked and only a flat bed truck. then had to wait several hours for a wheel lift truck. was told by towing company that he had (8) ford focus' (same model), that week with same problem. he also told me that locksmiths do not want to touch the issue, since it is a manufacturer problem and that ford won't take responsibility for the issue. towed to dealer and was told that it would be $300 to replace ignition. warranty had just ended on vehicle. ford corporate honored a small portion of replacement cost, i ended up paying $100 (thanks to the dealers help), but this shouldn't have happened in the first place. obvious from this site that it's not just me that this is happening to. (and this problem is among many others i have dealt with on this stupid car). *tr