Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006111977 Incident Date: Oct, 25 2006
Consumer's City: COPLEY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBJ46G572 Date added to File: May, 23 2021
Date Complaint Received: Jul, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 04 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While accelerating to merge onto an interstate, the lexus es350 purchased earlier in the month continued to accelerate. i had to brake with my left foot while pumping the accelerator with my right foot to free the stuck accelerator. when i arrived home, the only thing i could think of was that the accelerator became stuck on the floor mat. i had the all-weather floor mat on top of the carpet mat. i slid the all weather car mat as far back as possible. this problem has not recurred. despite having the car back to the dealer at least 3 times since this incident, no one at the dealership did anything to correctly install the all-weather mats nor did anyone at the dealership ask me if i ever experienced such a problem. *tr