| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006112428 | Incident Date: Dec, 26 2006 |
| Consumer's City: MOUNT PLEASANT | Consumer's State: SC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:hinge and attachments |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: 5TDZA22C24S | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 18 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 06 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a toyota sienna 2004 xle. in late december 2006, we started having problems with the power rear door closing once opened. i just researched and learned of case ea06020 of the investigation into this problem. the door is completely non-functioning, sometimes closing slowly and sometimes slamming with such force we were afraid it would take off an arm or leg. the door came slamming down on our son's leg who luckily had a ski boot on which protected him from his foot being severely damaged. toyota says it needs new struts and will not pay to correct the problem. after my research it seems that even the new struts they are installing do not work. we have not had the struts replaced - we just don't use the door unless we have an adult to physically hold it open. we did see fluid leak from the struts when the problem started in december 2006. we are hoping toyota will have to recall this serious problem and fix it correctly. *jb |
