Consumer Complaint Detail
JEEP / COMMANDER 4X2 / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006113418 | Incident Date: Sep, 30 2006 |
| Consumer's City: CORONA | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: COMMANDER 4X2 | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J8HH48N06C | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 26 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 30 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 24 hours after getting my car back the windows went haywire. they are still not working right. while my husband was on the way back to the dealership yet again because of the electrical problem the gauges all lit up and went dead it showed i was out of gas even though it was full abs system stuck on while he was on the freeway after several attempts to get the car running he drove to the dealership with the engine light on and abs running. (sat 072107) they'll look at it tuesday. when my husband went to go get my car 07/25/07 he was advised that is was fixed. when he got in the car and started it there was nothing working on the dash at all and the abs were activated. when he went to the service director dave he agreed that there was something defiantly wrong and it was safe for my husband to leave it the car. 07/26/07 no one could tell me the status i emailed jeep and this was there response dear christina:thank you for contacting the chrysler customer assistance center regarding the service problems with your 2006 jeep commander. we are very sorry to learn of your dissatisfaction with the handling of your service needs. intermittent problems are often very difficult for the dealer to duplicate. this may cause delay in diagnosis and repair. often, there are many components that could produce the same symptoms. unless the dealer is able to duplicate the problem, he cannot properly diagnose the concern and properly repair your car. we have found that if the customer keeps a log or notes on when the problem does occur, this can assist the dealer in diagnosing the problem. any specific information you are able to provide relative to when a certain problem appears, will help the dealer to perform prompt diagnosis and repairs. we regret your dissatisfaction and trust you will understand our position.thank you again for your email. sincerely, sheila senior staff representative chrysler customer assistance center.*jb |