Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006113446 Incident Date: Oct, 31 2006
Consumer's City: BOISE Consumer's State: ID
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58N81C Date added to File: May, 23 2021
Date Complaint Received: Jul, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 16 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heater malfunctioned on my 2001 jeep grand cherokee. it stopped producing heat on both sides of the vehicle, passenger and driver. thus preventing the defroster to work and leading to zero visibility while driving in the winter. freezing rain and snow will accumulate on the windshield preventing the driver from seeing the road. consequently this would cause seriously injuries, possibly death from a crash. dealer states this is a common problem and is probably a malfunctioning blend door. due to the location of these blend doors it creates the need to fully remove the dash from the vehicle. which is very costly for the consumer, costing near $2000.00 dollars to fix. *jb