Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006114287 Incident Date: Oct, 31 2006
Consumer's City: SPRINGFIELD Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58NX1C Date added to File: May, 23 2021
Date Complaint Received: Aug, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hvac blend doors broken in a position such that only cold air blows from system. this allows for no defrost of any of the front windows posing a significant hazard during winter travel. this is the second of this body style grand cherokee (99-04) i have owned, and both vehicles experienced the same failure between 50k and 60k miles. the first vehicle (1999) was repaired by heritage chrysler jeep in ozark, mo for about $1300.00. the second vehicle (2001) has just experienced the same problem over last winter and is now in need of repair. i believe that this condition exists due to a poor design from the manufacturer and that the threat involved from potential limited visibility in the winter, coupled with the significant cost of repair and safety concerns, warrants a recall. *jb