Consumer Complaint Detail

MERCEDES BENZ / C CLASS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006114484 Incident Date: Sep, 17 2006
Consumer's City: OKLAHOMA CITY Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C CLASS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRF61J23F Date added to File: May, 23 2021
Date Complaint Received: Aug, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 16 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving with a/c set on "auto" the a/c system would suddenly turn off by itself and would turn of repeatedly when started again. during such episodes the a/c would act erratic with fans turning on and off at different outlets, cycles between heating and cooling, and makes hissing sounds. this would occur many times a day on a daily basis in summer weather (except when the car is taken to the dealer, it seems). it took about 2 years for the dealer to finally fix the problem since they could not avoid admitting its existence after i had video taped the malfunction and showed them the video.. *jb