Consumer Complaint Detail

CHEVROLET / IMPALA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006114725 Incident Date: Sep, 30 2006
Consumer's City: Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Back over prevention:warnings:external
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WH55K329 Date added to File: May, 23 2021
Date Complaint Received: Aug, 07 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 20 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 chevrolet impala. the contact stated that the electronic pass lock system prevents the vehicle from starting. the failure has been ongoing for a year. the dealer stated that the vehicle must be present to receive a computer generated code in order to instantly rectify the failure. the contact stated that the security light illuminated in the vehicle, which also prevented it from starting. various components have been replaced, but the failure still persists. the vehicle has been to the dealer approximately 4-6 times, including twice this week. the failure mileage was 38,000 and current mileage was 46,500.