Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006115586 | Incident Date: Feb, 28 2006 |
| Consumer's City: HENDERSON | Consumer's State: KY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2EU48896U | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 14 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 17 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I received my vehicle 1/18/2006 a mercury mountaineer. on my survey that i returned to ford in march of 2006, i told them that i hated their " slip-o-matic " transmission. i do not have all the visits documented but the second problem we had was the vehicle would come to a stop at a stop light and then a few seconds later you would feel a "thud" like you were hit from behind by another vehicle. we had the transmission reprogrammed and the valve replaced and that problem seemed to be resolved. but the slipping through the gears continued to be a persistent problem. it is almost as if when you pull out into the highway that you are in suspended animation for 1 to 1.5 seconds. this is particularly unsettling when crossing several lanes of traffic from a stopped position... like pulling out of a gas station (with the traffic) while a semi is coming up behind you real fast or turning across traffic with out the green arrow and you really have to get across quickly sometimes it works sometimes it doesn't. this occurs randomly but yet approximately 10 to 20 times a week. right now the suv is in the service center. i have requested the next repair to be performed via tsb 07-13-8 but the dealer is insisting that i must demonstrate the problem before they will repair it per above mentioned tsb....... they took my word before for the reprogramming and the valve replacement but now they do not seem to believe me anymore. *jb |