Consumer Complaint Detail

SATURN / L300 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006117817 Incident Date: Jan, 31 2006
Consumer's City: MAPLE GROVE Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: L300 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Aug, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2005 saturn l300, had automatic headlights and remote start included with the package upon buying. after apprx 1 year, automatic headlights (not the running lights) would fail to turn on at night, turn off during day. could not override problem by manually turning on lights. issue was intermittent. saturn could not find a problem and suggested that it was the remote start causing the problems. remote start was replaced. september 2006, headlight issue returned. once again, saturn suggested it was the remote start. bcm module of remote start was replaced. july - august 2007, no headlight issues. however car has started on it's own accord. key fabs were sitting on top of car, so the buttons were not accidentally pushed. taillights would periodically flash for apprx a minute. gas gauge would register at empty but upon turning car off and back on again gas gauge worked fine. saturn suggested the removal of the remote start. remote start was removed, no reimbursement was made, i was stuck in the middle of two companies (saturn and sunroof, etc) bickering about who was at fault. solution, after horrible customer service over a span of three years, car was traded in for a volkswagen. *jb