Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006118690 Incident Date: Dec, 21 2006
Consumer's City: NEWNAN Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2EU38876U Date added to File: May, 23 2021
Date Complaint Received: Sep, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 25 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought my 2006 mercury mountaineer april 26, 2006. i started having the transmission problems december 2006. when you put on breaks to stop you hear a thud and the vehicle will actual throw you forward in the seat. it feels like you might not actually stop when it first happens. this happens daily. the fist time i took the vehicle in and left it with them, they drove it and said they did not find anything. january 2007 i took the car back to them and they did dive it and have the same problem. the called ford and ford told them there was a recall on it and they needed to put it on the computer and do a recalibrating. they did this and the problem was gone for a week and it returned. i took it back to them and they replaced a part in the transmission, this lasted a week and it started the same thing again. i am now still fussing with them about getting if fixed. they kept it 5 days last week and did nothing to it. i had an appointment with a ford rep. last week and this past week and he did not show for either appointment. *tr