Consumer Complaint Detail
GMC / ENVOY XL 370 / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006118780 | Incident Date: Nov, 17 2006 |
| Consumer's City: EDMOND | Consumer's State: OK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: ENVOY XL 370 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GKET16SX26 | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 31 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Sun shell replacement on 2002 envoy xl. we had the same problem with this defective component. i worked for gm and had no problems having this defective component replaced at 100% dealer charge. we paid $0.000 (nothing) gm knew they had problems and didn't' correct the problem. ours failed 20 minutes after having a transmission flush/service with only 35k miles on our 2002 vehicle. i would fight with the dealer. there are service bulletins out there regarding the failure and replacement of this component. ours failed when my spouse tried to engage the gear into reverse. good thing this didn't' happen in an emergency situation where she needed to get out of a bad situation quickly. the local dealer paid for our this should be the same for all dealers across the nation as long as it's an apple to apple comparison. owners in one state should be afforded the same replacement policy and pricing as owners in other states. the manufacturer and dealers should treat everyone fairly. *jb |