| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006119703 | Incident Date: Oct, 16 2006 |
| Consumer's City: BATTLE CREEK | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment:appliance:air conditioner |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GNFK16Z93G | Date added to File: May, 23 2021 |
| Date Complaint Received: Sep, 16 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 24 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2003 suburban in 10/2006 i noticed that my air conditioning was not working. at that time the vehicle was just out of warranty w/ 42,900 miles on it. i do not drive it during summer months. i purchased the vehicle with 6,000 miles on it, but was advised by the dealership that it was driven only by the sales manager and received an "a" title, as a new vehicle. i contacted gm's customer service on 10/23/06 and was advised to take it to my local dealership for an official diagnosis and estimate. i did so, and the estimate was for $1,034.25, involving rear a/c leaking vaporline at rear wheel opening. the service department assured me that there was nothing i could have done to cause that, and that the rusting started months before my warranty would have expired. after months of correspondence, i was advised to get it fixed in april, 2007. however,after having it fixed at their advice, gm subsequently told me that they could not assist me at all in recovering the cost of this expensive problem. a few months later, i found that i needed all 4 brake rotors replaced, because, as the garage mechanic put it "i've never seen such terrible rusting of all the hardware on that new of a vehicle." he even asked if the vehicle was submerged in water! it has not. this repair then cost me another $800. as you can imagine, i am extremely dissatisfied with this outcome. i bought a vehicle that cost over $42,000 and expected it to last me far more than 3 years without a rust problem. *tr |
