Consumer Complaint Detail

CHEVROLET / VENTURE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006120562 Incident Date: Feb, 07 2006
Consumer's City: ANN ARBOR Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VENTURE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNDX03E63D Date added to File: May, 23 2021
Date Complaint Received: Sep, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 08 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: For nearly 6 months my minivan engine would shut-off while i was idling while parked, waiting to pickup and transport children to next stop. once it cut off while i was driving on a city road. luckily, i was able turn the wheel enough to coast onto a side street. curiously, when various tow operators came to tow the van directly to dealer, they too were not able to restart the engine--there is no noise, no crank. by the time the mechanics got to the van in the morning, they reported that they could not duplicate the problem. the final time and approximately 4th time i experienced engine cut-off, i had my husband pickup the children and i. we ate dinner, then later returned to the van. it started just fine and i drove it home. the next day i drove it to the dealer and was insistent that the dealer find and fix the problem. dealer replaced fuel pump and filter. because of history of the complaint, i paid for parts but not labor, $470. i also paid for a routine fuel injection cleaning, $150. the problem has not recurred. *tr