Consumer Complaint Detail

TOYOTA / TOYOTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006121722 Incident Date: Aug, 31 2006
Consumer's City: RYE BROOK Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: TOYOTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT2BK18U820 Date added to File: May, 23 2021
Date Complaint Received: Oct, 02 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 toyota prius. each time the vehicle is driving forward or in reverse at approximately 4 to 10 mph, it shakes violently. the failure occurs intermittently and usually in cold weather. the vehicle shakes roughly after it has been driven for a while. the vehicle was taken to a dealer on two occasions. service bulletin number 20040604 was referenced. the dealer discovered that the steering rack and steering computer failed and needed to be replaced at the cost of $2,200. the current mileage was 50,000 and failure mileage was 40,000.