Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006123020 | Incident Date: May, 31 2006 |
| Consumer's City: FREDERICKSBURG | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:wiring |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C8GP64L62R | Date added to File: May, 23 2021 |
| Date Complaint Received: Oct, 15 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 14 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Airbag light and alarm tone comes on intermittently while driving, sometime remains on for more than 10 seconds then goes out and comes back on again after a few seconds. recently at dealer for another unrelated repair and asked them to troubleshoot this, technician said it was an intermittent open in the clock spring (cs) and that there wasn't a recall. i had reported previous clock spring problem on my 1997 dodge which was subsequently recalled and know what it looks like, but this time the cruise, and horn still worked. i purchased a new cs p/n 5082050ac and pulled the steering wheel myself to replace it. it appears to have fixed the problem. however, i noticed that the replacement cs was different than the original cs (which i kept). the defective original cs has the following numbers on it p/n 04685712ac and smaller *1 324101379r*. it also has a socket with copper clips where a connector split 4 wire harness connects to the cs with the two cables going to the airbag module. the replacement cs had no socket and had eliminated the connector and had two 2 wires harnesses hard wired to the cs. i disassembled the defective cs and checked it for breaks in the ribbon conductors there weren't any visible also the construction appeared to be much more durable possibly with braided copper laminate runs. since it was intermittent i suspect that the problem is actually with the harness connector to the cs socket for the airbag connection, developing a loose or dirty contact connection. perhap chrysler already knows this and that is why the replacement has eliminated that point of failure. please pursue a recall action on this for the socket connector type cs as this can cause airbag failure and possible death or injury. i am an engineer by trade and if they want the old part for testing they can contact me directly. *tr |