Consumer Complaint Detail

JAGUAR / X-TYPE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006123026 Incident Date: Jul, 09 2006
Consumer's City: CLARKSVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: X-TYPE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEA51C52W Date added to File: May, 23 2021
Date Complaint Received: Oct, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Automatic transmission began dropping gears, beginning with top gear, working its way down till the transmission would no longer pull the vehicle. after the first gear dropped, "gearbox fault" came up in the driver information display. after researching this matter, it appears that jaguar has a serious defect with these transmissions, as most x-type transmissions fail at 50,000 miles. jaguar (corporate) refused to reply to both verbal and written inquiries. total cost new was $7,700 for replacement, rebuilt was $2,900. jaguar obviously knows of the defect, as it was covered in their tsb's. *tr