Consumer Complaint Detail

DOMETIC / NDR1062 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006123425 Incident Date: Jun, 19 2006
Consumer's City: LONGMONT Consumer's State: CO
Vehicle Transmission Type: Manufacturers Name: Dometic Corporation
Model Name: NDR1062 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment:recreational vehicle/trailer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My family smelled ammonia coming from our camper during a camping trip last summer. after we got home and called the rv shop, it was determined that our dometic rv refrigerator was leaking. they told us to turn off the gas valve on the refrigerator and not use the camper until it's fixed. after we took our camper in to the rv repair shop, they told us we would need to replace the entire refrigerator, so we did. however, our model-rm2551 (serial #921-14-20-16)-is not listed on the rv dometic refrigerator recall letter we recently got in the mail. we feel that it should have been included because it obviously developed a fatigue crack in the boiler tube and leaked ammonia and put my family in danger. we feel that dometic should reimburse us for the cost of the new rv refrigerator we were forced to purchase. thank you. (please note: the model # in the equipment information page of this internet complaint form did not list our model # rm2551, therefore, we chose a random model # so that the electronic form would let us continue this complaint process.)