Consumer Complaint Detail

CHEVROLET / ASTRO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006124024 Incident Date: Apr, 30 2006
Consumer's City: HELENA Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1999 chevrolet astro. the power steering pump failed while driving approximately 10 mph. the contact applied the brakes, but nothing happened. he then depressed the brake pedal all the way to the floor, but the vehicle did not stop. the vehicle crashed into his home. the vehicle was towed to a shop and the mechanic stated that there was failure within the powertrain. he further stated that the power steering and power brakes were connected to the same unit, causing both to fail simultaneously. he called gm and a representative from the engineering department stated that the brakes should have worked. the vin was unknown. the failure mileage was 75,000 and current mileage was 120,000.