Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006124414 Incident Date: Jun, 01 2006
Consumer's City: CHRISTIANSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion:pinion shaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4PT54L13R Date added to File: May, 23 2021
Date Complaint Received: Oct, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a 2003 town & country in may '06. in june of '06 i would here a whining noise when i turned the steering wheel. it seems to be a lot worse when it is cold outside. i took the vehicle to the dealership and they advised me that my steering column was bad and the steering pump needed to be replaced. they said that is was going to be over $1100.00. i did not even have the van for a month yet and they were not even willing to fix it. so we are dealing with the problem but the more we drive it the noise continues to get worse. we have not had any help from the dealership and i have a feeling that they knew that part was bad when they sold us that vehicle because having it for less than month i'm sure that i didn't put much wear and tear on it. *tr