Consumer Complaint Detail

PEP BOYS / PEP BOYS / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006124591 Incident Date: May, 21 2006
Consumer's City: BEL AIR Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: PEP BOYS, INC.
Model Name: PEP BOYS Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pep boys replaced brakes on my vehicle in feb. 2006, march 2006 and may 2006 and all of the brakes failed before their warranty periods. pep boys has refused to pay for the replacement of the brakes installed may 2006 that failed. in addition to the warranty on the parts, they had a sign posted, in plain sight, with a 100% money back guarantee of satisfaction. it's seems odd that three sets of brakes from pep boys would fail in such a short amount of time without a defect. *tr