Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006124608 Incident Date: Dec, 05 2006
Consumer's City: DEER PARK Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63E72U Date added to File: May, 23 2021
Date Complaint Received: Oct, 28 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 07 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 ford explorer. while driving 55-60 mph, the transmission stopped shifting. the affected gears were second and overdrive. the gear was able to shift from first to third gear without any problems. the contact took the vehicle to a transmission shop the same day and they diagnosed a major internal failure. he purchased a reconditioned transmission from ford and had it installed. the cost to replace the transmission was $3,100. the purchase date was unknown. the current mileage was 145,000 and failure mileage was 105,835. updated 01/09/08. *lj updated 12/12/07 *tr