Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006124955 Incident Date: Nov, 30 2006
Consumer's City: STATEN ISLAND Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBJ46G972 Date added to File: May, 23 2021
Date Complaint Received: Oct, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 13 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Soon after i purchased my es350 in aug 2007 i started hearing a brrrrr sound coming from the engine which is only heard in a cold start and lasts for less than 10 min. i left the car overnight at two different dealership service depts so that they would be able to duplicate the sound also from a cold start. twice i was told that the mechanics were unable to duplicate the sound which is difficult for me to believe as it is there everytime i start the car. (my husband thought that the sound was coming from the valves or tappits.) the sound was not present on the es350 loaner cars that were given to me nor is the sound heard in friends es350 cars. i am concerned that there might be a problem later on with the vehicle and that this is a warning sign. *tr