Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006126191 Incident Date: May, 14 2006
Consumer's City: INGLEWOOD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDZA22C04S Date added to File: May, 23 2021
Date Complaint Received: Nov, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 02 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Headlight, hid, passenger side. lens filled with water (condensation?) and would not dry. water would actually stream down the inside of the lens. soon my hid bulb stopped working. dealer wanted $350.00 for a new bulb. i told the dealer i had switched the driver and passenger bulbs and they both worked on the driver side and neither worked on passenger side. dealer then quoted $1,000 for new headlight assembly. dealer told me the water in the passenger side lens was normal but had no explanation for why the driver side was dry. i did an internet search and also checked siennaclub.org and found very many complaints about wet passenger side lenses and passenger side failed hid bulbs. by the way, i bought a new sylvania hid bulb, new in the box on e-bay for $45.00 (dealer wanted $350.00 for the bulb!) toyota care denied my request for no-charge replacement of the passenger side headlight lens assembly. *tr