Consumer Complaint Detail

FORD / TAURUS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007090454 Incident Date: Dec, 31 2006
Consumer's City: NOVI Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53S1XG Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 03 2003
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Front coil spring broke on my 1999 ford taurus. i was told by the tow driver it was a recall issue with the model. i checked on ford's web site and sure enough it was. ford agreed to fix the coil, but not the tire it punctured. they say i was informed by mail, although i never received any notice. i take my car in for regular service 4-5 x per year and was never, not even once, told they could do the recall at no charge while my car was there. i have not received their recall notice, possibly because i have moved 2x since buying the car. they were notified of my address change each time i moved. *jb