Consumer Complaint Detail

HONDA / CIVIC / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007090464 Incident Date: Dec, 31 2006
Consumer's City: HAYWARD Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CIVIC Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HGES15133H Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 15 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: New years day, i got off the freeway and my steering wheel locked and my clutch stiffened. seconds later they resumed their normal feel but my battery and temp light came on and smoke/steam came out of my hood. i pulled over and opened the hood...coolant resevoir was almost completely empty and coolant had exploded all over the engine. i had the car towed to the dealership for warranty review. they called and said no coverage, they believe that a rock had punctured the radiator and hence it was not a parts problem. since, i have reviewed numerous complaints about rocks puncturing car internal parts, specifically honda's. this is a poor design and in other circumstances this could have been a very dangerous situation. it should not take a death to call attention to a company who is selling cars which are not properly designed for highway driving conditions. since i had just gotten off the freeway, i was able to pull over right away and cease any further damage. parts and labor will cost me 1000.00 for a 3 year old car that was bought with an extended warranty (which cost a couple thousand dollars at time of purchase). i am outraged and disappointed with honda. *jb