Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007090998 | Incident Date: Jan, 02 2007 |
| Consumer's City: OAKLAND GARDENS | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:control arm:upper ball joint |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWMA63B9XE | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 07 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 14 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Front upper control arms and outer tie rods had to be replaced for the second time. first time at 55,552 miles and second time at 75,959 miles. that's only 20,407 miles difference for the $1200.00 repair to be done again. absurd. called the vw customer care and they refuse to reimburse in any way stating the 2 year warranty expired. this defect would never fall within the warranty period so they have no excuse. i already absorbed the cost for the 1st repair so in all fairness they should cover the 2nd time. this is a very common problem with vw's. i'm not going to pay $1200 every 20,000 to have my car repaired. i will go legal and forward this complaint to consumer reports, the bbb, and the attorney general. *jb |