Consumer Complaint Detail

FORD / EXPLORER / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091268 Incident Date: Jan, 05 2007
Consumer's City: MASSILLON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMEU63E17U Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was approaching a stop light intersection in my 2007 ford explorer. as i braked to stop, all of a sudden the vehicle on its own downshifted into a lower gear and accelerated pushing me into the intersection. an alert driver entering the intersection saw what was happening and stopped in time avoiding what could have been a serious accident. the only way i was able to safely drive the vehicle back home that day was to carefully put the transmission into neutral each time i wanted to slow down or stop. the dealership where i purchased it, was unable to diagnose and repair the problem. *jb