Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091279 Incident Date: Jan, 08 2007
Consumer's City: OIL CITY Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL48K84W Date added to File: May, 23 2021
Date Complaint Received: Jan, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 24 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 jeep liberty. i read an article in our local paper in august 2006 concerning recalls. finally received the notification late november - safety recall #f23 from daimler chrysler - lower ball joints. called my dealership immediately. was told i was on a waiting list of 30 ahead of me and that the dealership was only receiving parts to fix 2 vehicles per week. this is ridiculous because i was told i could lose a wheel if those lower ball joints give out. which could result is loss of control of vehicle, accident, injury or death. called dealership on 1/9/07 - there is still 20 vehicles ahead of me. called an 800 number to daimler chrysler on 1/10/07 to complain and my call could not be connected to a customer representative. this is when i decided to file a complaint with you. this vehicle is a family used vehicle. i have a teenage daughter driving and i am scared to let her use this vehicle. i understand it is not my dealerships fault - they state daimler chrysler is slow at sending out the parts. this is unacceptable to me. *jb