| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007091335 | Incident Date: Jan, 08 2007 |
| Consumer's City: DRYDEN | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SUBURBAN | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Tires:temporary/emergency spare tire |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GNFK16Z04J | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 30 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I had a flat tire on a 2004 chevy suburban. after about 1 hour of trying, i was not able to release the spare tire hoist on the vehicle. since i could not access the spare tire, i had to call for a tow truck. the tow truck driver also could not get the spare tire to release from the vehicle. the vehicle had to be towed to the dealer. the dealer had to replace the "bad" hoist. this was the first time i tried to use the spare hoist since the vehicle was purchased. the dealer said that this is a common failure and the tow truck driver agreed. the dealer also said it was my fault for abusing the hoist (driving on dirt roads) and not properly servicing the hoist. no where in the owner's manual does it talk about spare tire hoist maintenance. the total cost for a flat tire was over $400 and 7 hours of my time. *jb |
