Consumer Complaint Detail

FORD / EXPEDITION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091466 Incident Date: Jan, 09 2007
Consumer's City: ANDOVER Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMPU18L93L Date added to File: May, 23 2021
Date Complaint Received: Jan, 10 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving along i suddenly heard a loud 'bang'. thinking it must be a flat tire i pulled over to inspect my tires. after i found no issues with my tires, i noticed that the noise was in fact coming from my engine which also smelled as if something was burning. after having the vehicle towed to be inspected, i was advised that the aluminum around the spark plug had melted and i needed a new head replaced which will cost over 3000 dollars. they initially thought the spark plug had ejected. what will it take to have ford stand behind their vehicles? *jb