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NHTSA Complaint Number: 007091606 | Incident Date: Jan, 07 2007 |
Consumer's City: FALLS CITY | Consumer's State: NE |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: EXPLORER | Model Year: 2005 |
Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:hatchback/liftgate:lock |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FMZU73K55U | Date added to File: May, 23 2021 |
Date Complaint Received: Jan, 11 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 07 2006 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2005 ford explorer, rear liftgate glass will open by itself while i am driving down the road. it has happened multiple times since we have purchased the vehicle. i can be going 30 mph or 60 mph, doesn't matter. does not appear to be any pattern as to when it happens, so is unpredictable. this creates a very dangerous situation if it happens when i am on a 6 lane exchange. also, if i have my dogs in the back or anyone sitting in the 3rd row, another dangerous situation is created. there is no way to "bungee" the glass portion to secure it. you can only bungee the lower portion of the hatch- not the glass portion. living where we can have a high wind gust at any moment creates yet another problem should it pop open and i cant get pulled over fast enough. the vehicle is now at the dealer for the 3rd time for this problem. i have even called the ford company itself, and they have opened a file. (for what good that has done me) they can not identify a problem, so they tell me there is nothing for them to fix. will the vehicle continue to be returned to me "unfixed" until my warranty period is up, and then it truly becomes "my" financial problem? these vehicles are too expensive to have this type of problem continue. will it take a disaster and someone being injured because of this failure, for corrective action to be taken? *jb |