| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007091665 | Incident Date: Jan, 11 2007 |
| Consumer's City: WEST PALM BEACH | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: RAV4 | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTMZD32V166 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 15 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In june 2006, i purchased a new 2006 toyota rav 4 sport. great vehicle. i drive 100 miles a day round trip to work. as of 1/12/07, there are 15,725 miles on the vehicle. around 12,500 miles, i noticed a strange grinding noise coming from the steering when making a hard right or left turn (turning into a parking place or my driveway). i talked with the toyota dealer and the first attempt was to heavily lubricate the steering as i was told everything was dry. the car had been serviced for an oil and lube every 4,000 miles. this did not resolve the issue. i was told that i needed a new rack and pinion steering unit. the dealer forgot to order the part. after a week and a half, i called to find out that the part was on back order as there have been a number of problems with the vehicle's steering. when i asked if i was safe driving 100 miles a day, at speeds of 70 mph on the florida turnpike, i was told to drive the vehicle at a safe speed of 40 mph. (i informed the dealer that i would be killed on the florida roads if i drove that slow. - they agreed.) again, i asked if i was safe. then i was told that although the part was on backorder, that they would see what they could do. i was called within an hour and told that the part would be in within a week. the new rack and pinion unit and gears were installed yesterday. additionally, a recommended wheel alignment was done, and it feels as if the front brakes were adjusted. the vehicle feels good, but the crunching noise is still there. does toyota have a problem with the steering on these vehicles? if so, i am really disappointed. i traded my chrysler for the toyota so that i would not have to go to the dealer for service all of the time. the real question is: am i safe????? *nm |
