| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007091726 | Incident Date: Jan, 11 2007 |
| Consumer's City: PITTSBURGH | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: TAURUS | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAFP53U6YA | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 13 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 1/12/07 while pulling into my garage i heard a loud "clunk" sound in the rear of the car. when i went to drive the car the next day, i heard a loud grating and rubbing sound coming from the rear of the car. it was unlike any sound i have ever heard before so i was afraid to drive the car. aaa came to tow the car. the tow truck driver looked under the car & informed me that the driver's side rear coil spring had broken & was rubbing the tire. i contacted the ford dealer who told me ford would not pay for the repair but that i should keep my repair bill in case there is a recall for the rear coils in the future. the suggestion was that i might be able to obtain reimbursement from ford. the car was towed on a flat bed truck to an independent mechanic who replaced both rear strut/spring assemblies and sway pins and aligned the car. the mechanic stated that the metal in the parts used by ford is substandard. he said that the tire was not damaged but would have been punctured had i driven the car any distance. he also checked the front coils which were subject to recall in 2004 & said they were "okay". i do not have the defective part. the repair cost me $979.00. i intend to notify ford and the dealership where i purchased the car about this matter. if i had been driving at highway speeds when the coil broke i could have been in a bad accident. my car is 6 years old and the mileage was only 51886 when this happened. *nm |
