Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007091744 Incident Date: Jan, 13 2007
Consumer's City: EVANSTON Consumer's State: WY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 02 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We bought our durango in april 2006. it is a 2004 and just reached 40,000 miles. today when we drove it the dome lights came on like always when we got in the car, but then they never turned off. we thought maybe our switch or something was bad. we got home and parked it, then about 20 minutes later, we went to get into it and ....it was filled with smoke. the whole front of our car is burned...the dash, the windshield, the seats, the ceiling is all burned and hanging down with the wires all melted and burned. we are so lucky this didn't happen to us when we were in it, or that it didn't reach the gas tank and explode. we think probably the lack of oxygen inside of the car killed the fire before the whole car was burnt to the ground. anyway, i have no idea what to do. i am calling our insurance in the morning, but i can't help but think after researching the internet tonight and reading so many of these exact same reports that this is a dodge issue. i would be grateful to hear back from you . thanks. *nm