Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091795 Incident Date: Jan, 14 2007
Consumer's City: MCDONOUGH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GK48K14W Date added to File: May, 23 2021
Date Complaint Received: Jan, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 27 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Chrysler sends out recall information to customers owning 2002-2006 jeep liberty's. safety recall f23-lower ball joints. this letter is enough to scare the hell out of anyone especially driving around with my child. telling me my vehicle could loose steering and cause a crash without prior warning and yet they are only sending out 2-3 parts a week to the dealers. i called as soon as i got the letter a week ago. there is still 43 people a head of me, so therefore this is going to be weeks like 14 weeks before my car can be fixed. to send a letter out to people explaining the danger of this and to contact your dealer right away. they are concerned for our safety. this makes me feel very upset and scared to drive myself around town and even more so having my child in the car with me. i am outraged that they would scare people like this and make you wait months to get the problem fixed. i feel like taking my vehicle and trading it in on another make. i can not believe they are making customers ride around in fear. *nm