Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091820 Incident Date: Jan, 14 2007
Consumer's City: GREENVILLE Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW68N1XC Date added to File: May, 23 2021
Date Complaint Received: Jan, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is concerning a 1999 jeep grand cherokee limited edition, i am writing due to repeated problems with the defrost control inability to clear or keep clear the windshield. cold outside air blows from the defrost vents, and does not clear the windshield of frost or moisture, or causes moisture to re-freeze. this is caused by the failure of the blend doors in the heating system. this occurs while driving after allowing the vehicle to warm and the windshield to clear. this is a re-occurring problem, the dealers service manager says that all wj series jeep grand cherokees with the dual climate control will have this problem and will cost between $1200 and $1800 to repair and that the repair is not permanent, just a fix until the parts breaks again. at this time this has not been repaired at the advice of the service mgr of my jeep dealer, he recommended filing this complaint as he says there should be a recall on this issue. *jb