Consumer Complaint Detail

FORD / FIVE HUNDRED / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091893 Incident Date: Jan, 14 2007
Consumer's City: DUDLEY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FIVE HUNDRED Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP25145G Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 08 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact has a 2005 ford 500 with an odometer reading of 34900 miles and his rear break pads have worn out. the contact heard a grinding noise coming from the rear of the vehicle and found that his rear break pads are grinding into the rotors, but his front break pads are less than half way warn. the contact stated that there is service bulletin (06-22-17) from ford which states that defective materials used on the rear break pads. the contact took the vehicle to the dealer (webster dudley lincoln mercury) and they stated that he was not covered by ford and he would have to pay for the repair. the contact also called ford and stated that it is a wear item and is no longer covered. *nm