Consumer Complaint Detail

PONTIAC / BONNEVILLE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007091968 Incident Date: Jan, 15 2007
Consumer's City: LAKE HAVASU CITY Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: BONNEVILLE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:column
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2HX54K024 Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 24 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heard a clunking noise in the steering 9/02. the pontiac service department cleaned and lubed the intermediate shaft. the same clunking noise came back in march 2005 this time the pontiac service department said the intermediate shaft was worn and noisy. they replace the intermediate shaft under goodwill, but i had to pay $181.86 for labor. now january 2007 the same clunking noise is back. i also have a 2003 gmc pickup that is doing the same thing. i would like to see a recall on gm intermediate shaft. i believe that this is a safety concern because the pontiac service department paper work said "diagnostics revealed steering intermediate shaft joint worn causing noise heard". *nm