Consumer Complaint Detail

SATURN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092321 Incident Date: Jan, 16 2007
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU52F11Y Date added to File: May, 23 2021
Date Complaint Received: Jan, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 05 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 saturn l series. a few months ago i started hearing little noises in the engine when it was cold, and as the engine warmed up the noise would stop. i have the car serviced pretty regularly, and have not had any bad experiences with the car. 2 days ago, i drove one mile from my work,and with no warning at all i heard a loud pop in the engine and everything stopped. i was surprised to know that the timing chain had broke and the rear cam was completely frozen. i had the car towed to my house and there it will sit for awhile. i cannot afford to fix it as the estimated cost to just get into it is $400, and then most likely will need a new engine. i am on a modest income, and i am still making payments on this vehicle and have to continue to make payments on a car i can't drive. this is my primary transportation to and from work, so it will most likely affect my livelihood. i contacted saturn and they told me they had not serviced the car since 2001 and pretty much i was on my own. i had serviced the car regularly, but not at the dealership. this happened at 89000 miles. i think that saturn should stand behind this problem as it is a safety issue. apparently by the research i have done, this is a common problem with saturns and i want them to replace my engine, parts and labor and stand behind their work as well. i feel like with all the complaints that there should be a recall, as well as a class-action suit against saturn. *nm