Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092379 Incident Date: Jan, 17 2007
Consumer's City: OCEANSIDE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBJ46GX72 Date added to File: May, 23 2021
Date Complaint Received: Jan, 18 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 10 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* - the contact owns a 2007 lexus es350. the contact is the original owner of the vehicle and immediately observed the cruise control was not operating properly. the contact noticed while driving at 55 miles per hour the vehicle's cruise control caused the vehicle to accelerate. the contact first noticed that the cruise control wasn't functioning properly at the time of purchase on october 11, 2006. update (february 21, 2007): mr. towers said that when the cruise control is on, the vehicle frequently accelerate beyond its set speed and keep going. once he got a speed ticket because of it. since, he was alert to the malfunction and able to disengage the cruise control usually after the vehicle exceeded the set speed by 10 to 15 mph. the malfunction seem to occur when other cars are around. at first, he though other cars were slowing down, but later realize that it was his car speeding up. he bought the car from an internet dealer and wasn't sure it had the "intelligent" cruise control. after complaining to toyota, they bought the vehicle back.