Consumer Complaint Detail

MERCURY / MONTEGO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092442 Incident Date: Jan, 02 2007
Consumer's City: LAKEWOOD VILLAGE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MONTEGO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEHM42185G Date added to File: May, 23 2021
Date Complaint Received: Jan, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 03 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Excessive rear brake wear. our 2005 montego, purchased new in jan. 2006 experienced excessive rear brake wear with less than 24k miles of normal driving. this required new pads and rotors be replaced. we generally get 50k to 60k miles of wear on the brakes of the other ford products we have owned over the last 20 years. ford offered no explanation other than brake wear is not covered by warranty after 12k miles. the service manager at bill utter ford in denton, tx said he has seen the same excessive wear pattern in as little as 20k miles on similar models. ford refused to assume any of the cost for replacement. clearly this is both a design failure and a safety issue that should addressed immediately. needless to say, if ford chooses to continue to ignore this safety issue i will not be buying anymore of their products. *nm