Consumer Complaint Detail

FORD / FIVE HUNDRED / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092455 Incident Date: Jan, 12 2007
Consumer's City: MARLBOROUGH Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FIVE HUNDRED Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 03 2006
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Took my 2005 ford five hundred in for an oil change and tire rotation (17k miles), 12 months old. was called by the ford dealer service manger and told i needed rear brake pads asap!. i question how a car that has only been owned for 12 months need brakes (and only rear ones!). told ford knows of the problem and resigned the pads, but i would have to pay $250 for the brake job (i declined). multiple contacts (via email) to ford hqts. have been a waste of time. no response to the problem, no attempt to resolve the issue. *nm