Consumer Complaint Detail

SATURN / ION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007092490 Incident Date: Jan, 20 2007
Consumer's City: ASHBURN Consumer's State: VA
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:switch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8AZ52F33Z Date added to File: May, 23 2021
Date Complaint Received: Jan, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 saturn ion fails to start in cold weather because the ignition switch does not properly read the key and the passlock system locks out the ignition. this has been an ongoing problem with the vehicle and in march 2006 gm issued a technical bulletin identifying the ignition switch as the source of the problem. saturn however refuses to correct this defect with my vehicle. as this failure only occurs in cold weather it is a safety concern of mine as i work late hours and i rely on my vehicle starting so that i can turn on the heat. sitting in the freezing cold in a vehicle that has an identified defective part that will not start is completely unacceptable. the saturn dealership told me that they would do nothing for me because a recall has not been ordered. as saturn will not step up and take care of its customers i ask that a safety recall be issued to correct this problem. *nm